Landlords often face paying massive municipal utility bills out of their own pockets because tenants pay late or default entirely. • The "Upfront Collection": The tenants pay for their water and electricity before they consume it. This completely eliminates late payments, bad debt, and the need for awkward collection conversations. • Automated Recovery Solution: We assist landlords to recover historical tenant debt (e.g., deducting a small percentage from every electricity token purchase to pay off an outstanding rent or levy balance). • Common Area Recovery: We can allocate shared utility costs (like complex passage lighting, security gates, or communal boreholes) proportionally across all individual prepaid accounts.
A major fear for property owners is tenants bypassing meters or bridging electricity wires to get free utilities. • Split-Meter Architecture: We install separate user interface (the keypad inside the kitchen) from the actual measurement unit (locked safely away in an external, tamper-proof distribution board box). If a tenant tampers with the keypad, the power stays on, and they cannot manipulate the actual meter. • Tamper Detection Alerts: The meters feature automatic tamper-lockout mechanisms that immediately shut off utility flow and send an alert code if the meter housing is opened illegally. • NRCS & SANS Verification: All our electricity meters are strictly compliant with NRCS (National Regulator for Compulsory Specifications) standards and carry SANS Approval. This legally protects you as a landlord against municipal penalties and tenant disputes."
Many Body Corporates and investors buy older properties (blocks of flats, subdivided houses, or commercial parks) that only have one bulk municipal meter. Tshwaneng Solutions conducts a full on-site infrastructure audit before installation. Our qualified electricians and PIRB-registered plumbers install sub-meters downstream from the main municipal supply meter.
Municipalities change water and electricity tariffs annually (usually in July in South Africa), alongside implementing complex stepped/inclined block tariffs (IBTs). Landlords dread the administrative headache of manually recalculating these rates.